Question 1

How quickly can you fix my slow movement?

Accepted Answer

At Garage Door Magnolia, we understand that a slow-moving garage door is both frustrating and potentially dangerous. In most cases, we can diagnose and repair slow movement issues within a single service visit. Our technicians carry the most common replacement parts—including springs, rollers, and lubrication supplies—in their trucks, allowing us to complete most repairs on the spot.  For same-day service, we recommend calling us early in the day. Our typical response time is 2-4 hours during business hours. For emergencies where your door is stuck or creating a security issue, we offer 24/7 emergency service with response times typically under 60 minutes.  Slow movement can be caused by several factors: worn rollers, lack of lubrication, spring tension issues, or opener motor problems. Our 25-point inspection will identify the root cause, and we'll explain all repair options before starting any work. We pride ourselves on transparent, upfront pricing with no hidden fees.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement is one of the most common issues we encounter, and it can stem from several sources:  1. Worn or Damaged Rollers Over time, the rollers that guide your door along the tracks can wear out, especially if they're made of plastic. Metal or nylon rollers last longer but still need replacement every 7-10 years. Worn rollers create friction and make your door work harder.  2. Lack of Lubrication Garage doors have many moving parts—hinges, springs, rollers, and tracks—that require regular lubrication. Without it, metal-on-metal friction slows the door and accelerates wear. We recommend lubricating these components every 6 months.  3. Spring Problems Your garage door springs do the heavy lifting. When they wear out or lose tension, the opener motor has to work harder, resulting in slower operation. Torsion springs typically last 10,000-15,000 cycles (about 7-10 years of typical use).  4. Track Alignment Issues If your tracks become bent or misaligned, the door can bind and move slowly. Even small misalignments create significant friction.  5. Opener Motor Issues Older garage door openers may lose power over time. If your opener is more than 15 years old and struggling, it might be time for an upgrade to a modern, more efficient model.  6. Weather and Temperature In cold Ohio winters, lubricants thicken and metal components contract, which can slow door operation. This is normal but can be minimized with proper maintenance.  A professional inspection can pinpoint the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home, and we want to make it accessible to every homeowner. Garage Door Magnolia offers several financing options to fit different budgets:  Financing Options Available:  - 0% APR for 12 Months: For qualified buyers, we offer interest-free financing on installations over $2,000. This allows you to spread payments over a year without paying any interest.  - Low Monthly Payment Plans: Extended payment plans up to 60 months with competitive interest rates, making even premium doors affordable with payments as low as $50/month.  - Same-As-Cash Options: Pay off your balance within the promotional period and pay zero interest.  How to Apply: The application process is quick and easy—most approvals take just minutes. Our technicians can help you apply during your free in-home estimate, or you can call our office to get pre-approved before scheduling.  What's Included: Financing covers the complete installation package: the door itself, hardware, professional installation, old door removal and disposal, and our comprehensive 3-year warranty.  Traditional Door Options: Traditional raised-panel doors remain our most popular choice, offering classic curb appeal at an excellent value. We carry doors from top manufacturers in various styles, colors, and insulation options. A new garage door can increase your home's value by up to 4% and dramatically improve curb appeal.  Contact us today for a free estimate and to learn more about your financing options. There's no obligation, and we're happy to work with your budget.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend annual professional maintenance for optimal performance and safety. During a maintenance visit, our technicians perform a comprehensive 25-point inspection, lubricate all moving parts, test the safety features, adjust spring tension, and check for wear on cables, rollers, and hinges. Regular maintenance prevents costly emergency repairs and extends the life of your door and opener by years.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All Garage Door Magnolia technicians are fully licensed, bonded, and insured. They undergo rigorous background checks, extensive training, and ongoing education on the latest garage door technologies. We're OSHA compliant, EPA certified, and carry full liability insurance for your protection and peace of mind.

Question 6

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We offer traditional raised-panel doors, contemporary flush designs, carriage-style doors, and premium fiberglass options. During your free consultation, we'll help you choose the perfect style and material for your home's architecture and your budget.

Question 7

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-4 hours for a single door and 5-6 hours for a double door. This includes removing your old door, installing the new door and hardware, programming the opener, testing all safety features, and cleaning up the work area. We strive to complete most installations in a single visit.

Question 8

What warranty do you offer?

Accepted Answer

We provide a comprehensive 3-year warranty on all labor and workmanship. Additionally, the garage doors and openers we install come with their own manufacturer warranties, which typically range from 10 years to lifetime coverage depending on the product. If any issue arises within the warranty period, simply call us and we'll make it right at no additional cost.

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